We offer FREE shipping worldwide, no matter how many items you purchase per transaction. It will take 10-15 business days for shipping.
If you want us to ship your order via Express, you need pay extra $20, which will take 5-7 business days.
You may choose between different shipping methods on the checkout Page .
Processing Time: we need 3-5 working days to prepare your order.
Shipping Time: before we ship your order, we have to prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. Hope you could understand us.
Receiving Time = Processing Time + Shipping Time
1. The shipping address you provide MUST be a valid address with a postal service. We are not responsible for the orders which are sent to incorrect or incomplete addresses filled in our website.
2. After you placed an order, if you want to change your shipping address, please contact us as soon as possible. Address can be changed when the order has not been shipped out. All parcels will be held for picking up if cannot be signed or delivered. So please provide us with the most up-to-date, accurate and detailed shipping information with your phone number for the shipping.
Normally you will receive the items within 5-15 business days after placing the order. In the unlikely event that it could not arrive on time, for example your ordered item was out of stock, we would advise you of the likely delay by email as soon as possible.
1. Orders are shipped on business days only (and sometimes on Saturday).
2. We apologize for the inconvenience, but we cannot ship to P.O. boxes. So please provide us with the accurate and detailed shipping information with your phone number for the shipping.
3. A signature is required from the recipient upon the item's arrival.
4. We do not refund the original express shipping costs for returned items.
5. Due to logistical difficulties in making deliveries to certain remote areas, we reserve our right to cancel your order. Our Customer Service team will notify you of the cancellation and/or such conditions as soon as reasonably practicable after you place your order.
The online tracking number and link will be sent to you in a confirmation email after the order is shipped out.
Please note that If you cannot track your order in 3 working days after receiving your tracking number, please contact us at firstname.lastname@example.org or click "Contact Us" for assistance, we will contact with the post office at once to figure it out.
If you are not completely satisfied or if there is a discrepancy with your order, please retain all documentation and packaging and contact us immediately at email@example.com or click "Contact Us" for assistance.